Tag Archive for 'customers'

Episode 6:
Coffee-shop Culture: Where people go when they get a jones for java

Coffee's David and GoliathCozy up with a hot cup of joe (or tea, if you prefer) and listen up as we chat about coffee-shop culture. Why do people go where they go when they get a jones for java?

Regulars at independent coffeehouses like Lazy Daze in Indianapolis and Belvi Coffee & Tea Exchange in Bellevue, Washington talk about their love of the locals, and the coffee-shop owners tell us how their coffeehouses compete with java giants Starbucks and Dunkin’ Donuts. Continue reading ‘Episode 6:
Coffee-shop Culture: Where people go when they get a jones for java’

 
icon for podpress  List-en up! episode 6: Coffee-shop Culture: Where people go when they get a jones for java [10:11m]: Play Now | Play in Popup | Download

 
icon for podpress  List-en up! episode 6: Coffee-shop Culture: Where people go when they get a jones for java [10:11m]: Play Now | Play in Popup | Download

Episode 4:
The Best and Worst Contractors of 2007

 
icon for podpress  List-en up! Episode 4: The Best and Worst Contractors of 2007 [6:13m]: Play Now | Play in Popup | Download

 
icon for podpress  List-en up! Episode 4: The Best and Worst Contractors of 2007 [6:13m]: Play Now | Play in Popup | Download

Angie's List Best and Worst Contractors of 2007 Listen up as we share our first-ever list of the Best and Worst Contractors, as found in Angie’s List magazine. Over the years, we’ve received some pretty amazing reports on service providers working in a variety of fields. Some companies provide consistently excellent service, while others provide the opposite. So for the first time, we’ve decided to put a list together recognizing the best home contractors of 2007 and wagging our collective finger at the worst. Continue reading ‘Episode 4:
The Best and Worst Contractors of 2007′

Episode 2:
Etiquette: the Ticket to Great Service

 
icon for podpress  List-en up! episode 2: Etiquette: the Ticket to Great Service [9:36m]: Play Now | Play in Popup | Download

 
icon for podpress  List-en up! episode 2: Etiquette: the Ticket to Great Service [9:36m]: Play Now | Play in Popup | Download

The second episode of List-en up! is all about etiquette, and how being polite to the people you hire can make your life simpler. Though the highly rated contractors we spoke with have generally had good experiences with Angie’s List members, they do have some stories about rude, obnoxious customers who made life difficult. Peter Post (of the Emily Post Institute) and several service professionals offer some great tips about common courtesy and how it can ensure a great experience, whether you’re hiring a painter, mechanic, or handyman.

Are you a service provider with a story about rude customers? Send us an email about it.
Do you have some etiquette tips for customers? Leave a comment for them to learn from!